Server maintenance is scheduled for Today (Tuesday) from 9:30 a.m. to 10:30 a.m. EST. This is 2:30 p.m. to 3:30 p.m. GMT. During the maintenance, you will not be able to access Prime World. Thank you for your understanding.
This hotfix resolves issues connecting to the game through Steam and its authorization errors.
At this time we would like to remind players that sometimes errors can occur with Steam or Aeria Games networks, gateways, or authentications and that we advise you to connect your Facebook or Email to your account in order to prevent prolonged inaccess to the game. Connecting your Facebook only allows us to identify you as a user with specific keys and is not used any other way. After this hotfix is in place, in the bottom left hand corner of your launcher you are able to connect your Facebook account. If you are not playing on Steam you are still able to connect your Facebook and Email together.
On the topic of compensation for downtime. Steam users will be given 3 days of Golden Age that will automatically added to your accounts following this fix.
Only players who use Steam as their only source of login will recieve this compensation.