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Forum: Technical Support

Contact our Tech Support team for tech help. Use this section to get help from the community.

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  1. Report Prime World gameplay bugs here.

    Forum Actions:

    Forum Statistics:

    • Threads: 144
    • Posts: 730
  1. Sticky Thread Sticky: Ping Issues? Send us your logs.

    Started by IHauntedI, 05-20-2013 09:42 AM
    3 Pages
    1 2 3
    • Replies: 117
    • Views: 13,065
    01-13-2015, 01:33 PM Go to last post
  2. Post Sticky Thread Sticky: Temporary Fix For Missing Advanced Settings

    Started by BryanFury, 08-17-2013 05:21 PM
    2 Staff Post(s)
    • Replies: 23
    • Views: 3,679
    11-27-2014, 12:14 PM Go to last post
    • Replies: 0
    • Views: 952
    02-18-2014, 06:39 PM Go to last post
  3. Sticky Thread Sticky: Alternative Download Links For Beta Client

    Started by Tsuda, 05-20-2013 03:12 PM
    3 Staff Post(s)
    • Replies: 2
    • Views: 3,871
    09-27-2013, 06:14 AM Go to last post
  4. Sticky Thread Sticky: How to Report an Issue

    Started by Iamisom, 08-02-2013 02:36 PM
    1 Staff Post(s)
    • Replies: 0
    • Views: 976
    08-02-2013, 02:36 PM Go to last post
  5. Sticky Thread Sticky: Minimal Requirements

    Started by Sturm Brightblade, 07-28-2013 10:38 PM
    1 Staff Post(s)
    • Replies: 1
    • Views: 1,194
    07-30-2013, 10:14 AM Go to last post
  6. Sticky Thread Sticky: FAQ - Technical

    Started by Tsuda, 04-16-2013 06:26 AM
    7 Staff Post(s)
    • Replies: 31
    • Views: 4,676
    06-25-2013, 03:08 PM Go to last post
  1. Failed to establish connection with server

    Started by Akash, 04-15-2015 12:32 AM
    • Replies: 6
    • Views: 110
    04-22-2015, 04:48 AM Go to last post
  2. Group Bug that needs to be fixed asap!!

    Started by Akash, 04-07-2015 11:42 AM
    • Replies: 5
    • Views: 150
    04-09-2015, 09:43 PM Go to last post
  3. Launcher says update failed

    Started by #user81667874, 03-28-2015 07:51 PM
    • Replies: 10
    • Views: 194
    03-29-2015, 11:11 PM Go to last post
    • Replies: 13
    • Views: 504
    03-28-2015, 03:28 AM Go to last post
  4. Problem connecting to the game

    Started by Badmanner, 03-25-2015 03:50 PM
    • Replies: 1
    • Views: 89
    03-25-2015, 11:29 PM Go to last post
  5. Got an email offering a new free hero.

    Started by Alreadyinuse, 03-21-2015 08:25 AM
    • Replies: 7
    • Views: 274
    03-23-2015, 11:42 AM Go to last post
  6. UPDATE = BROKEN GAME ((

    Started by fUh_Q, 03-19-2015 09:32 PM
    2 Staff Post(s)
    • Replies: 6
    • Views: 248
    03-23-2015, 10:08 AM Go to last post
  7. game crashes

    Started by Artanis_For_Aiur, 03-18-2015 08:05 AM
    2 Staff Post(s)
    • Replies: 18
    • Views: 291
    03-22-2015, 11:35 AM Go to last post
  8. Rejoining a game that i never left?

    Started by Kalix15947, 03-06-2014 09:18 AM
    • Replies: 4
    • Views: 291
    03-11-2015, 02:26 PM Go to last post
  9. "Well Deserved Rest" Quest Reward Incorrect

    Started by Nazrac, 03-08-2015 08:12 PM
    • Replies: 1
    • Views: 145
    03-08-2015, 08:58 PM Go to last post
  10. failed to establish connection to server!

    Started by Nuggetuk, 02-24-2015 12:33 PM
    • Replies: 24
    • Views: 444
    03-01-2015, 01:54 AM Go to last post
  11. Prime world failed to establish connection with the server

    Started by SothKaI, 10-06-2013 09:35 AM
    3 Pages
    1 2 3
    • Replies: 90
    • Views: 6,086
    02-25-2015, 12:03 AM Go to last post
  12. Bug with Assassin

    Started by wolf_monster, 02-05-2015 06:50 AM
    • Replies: 5
    • Views: 193
    02-24-2015, 06:03 PM Go to last post
  13. No effect 20% charge bonus?

    Started by KingBiggie, 02-13-2015 09:28 PM
    • Replies: 3
    • Views: 237
    02-14-2015, 11:21 PM Go to last post
  14. Exclamation Reconnecting issue and high ping

    Started by ProTetrisPlayer, 01-31-2015 11:44 AM
    • Replies: 14
    • Views: 230
    02-01-2015, 02:31 PM Go to last post
    • Replies: 14
    • Views: 4,231
    01-26-2015, 06:36 PM Go to last post
  15. Clan Bank

    Started by -Dunk-, 01-25-2015 11:35 AM
    • Replies: 2
    • Views: 148
    01-25-2015, 08:39 PM Go to last post
  16. Authorization problem

    Started by ProTetrisPlayer, 01-25-2015 03:22 AM
    • Replies: 0
    • Views: 86
    01-25-2015, 03:22 AM Go to last post
    • Replies: 2
    • Views: 143
    01-25-2015, 03:16 AM Go to last post
  17. Kicked from game and game removed.

    Started by -Dunk-, 01-16-2015 11:15 AM
    • Replies: 4
    • Views: 146
    01-25-2015, 02:38 AM Go to last post

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